How Do I Get My Offline HP Printer Back Online? [Solved]

May 25, 2023 0 Comments

When an HP printer offline error appeared while you were trying to print, printing abruptly stopped. What brought it about? Is there a particular reason why an offline issue with an HP printer occurs? The majority of the time, issues with offline printers are brought on by faulty printer drivers, jammed paper, or loose printer cables. One thing is certain, regardless of the reason that Your printer has lost connection with your computer. So, to get your printer working again, follow these steps!. The most effective methods for HP printer Back Online fix troubleshooting are included in this guide, as well as all of the relevant information.

Why Is My HP Printer Not Working?

The underlying causes of offline HP printer issues are listed below.

  • The printer may shut down due to frayed or loose connections and cables.
  • If the HP printer is set to “Use Printer Offline” mode, it will still show as offline even though it is actually connected.
  • The printer may go offline if there are too many pending or failed print jobs in the print queues.
  • Drivers for HP printers that are out of date can have issues and may need to be updated.
  • The HP printer may also appear offline if the print spooler settings are incorrect.
  • It’s possible that the HP printer isn’t set as the default printing device.
  • Connectivity issues may arise if the computer and printer are not connected to the same wireless network.
  • The printer may also appear offline if it is installed incorrectly.

How Do I Restore an HP Printer That Is Not Working?

You must take action to bring your HP printer back online after determining the reason for its inactivity. Make sure to follow the steps below in the correct order after reading them.

Step 1: Check that the printer wires are not frayed or loose.

If you want to get rid of the printer offline issue, that should be the first thing you check. Your HP printer won’t be able to connect to the computer or network if the wires are frayed or loose. To resolve the issue, follow these expert recommendations.

  1. Verify visually that the cables and wires are not damaged.
  2. Reconnect the cables to their appropriate locations and clean the Ethernet ports.
  3. You can likewise change the current wire with another one to know the specific explanation.
  4. Restarting the router can sometimes resolve offline issues with HP printers.

The cables are fine and not lost or frayed! The problem could be with a network connection. Here is the fix.

  • Always keep your computer, printer, and router close by. Put them within six feet of distance.
  • Check to see that no other device is hindering the network.
  • Check the bandwidth of your network by contacting your network provider.

 Step 2.  HP Printer is offline due to the “Use Printer Offline” mode 

How could the HP printer offline issue not be resolved by fixing network issues? There must be some settings to blame. Verify that Use Printer Offline mode is enabled on your printer. How to re-tweak the settings is shown here.

Steps for HP Printer Offline Windows 10

  • Select the “Start” button.
  • Navigate to the Setting menu.
  • Select Devices from the menu.
  • Select scanners and printers.
  • Choose an HP printer.
  • Open queue by clicking the button.
  • When a new window appears, select the Printer tab.
  • Deactivate the option to Use the Printer Offline.
  • Select it once and then deselect it again if the option is already selected.

Step for HP Printer Offline Windows 7, Windows 8, or XP

Select the Search option.

  • Enter “Control Panel” into the search box.
  • It will open the Control Panel window.
  • Select Printers and Devices.
  • On the list, look for your HP printer.
  • Click right on it.
  • Deactivate the option to Use the Printer Offline.
  • Select it once and then deselect it again if the option is already selected.

Step 3. Set your HP printer as the default device 

You have the option of taking another action if your HP Printer showing offline. The printer is occasionally removed from the default options by accident. The steps to reset it as the default device are listed below.

  • Select the Search option.
  • Find the Settings menu by searching.
  • Pick the Device option.
  • Select Scanners and Printers.
  • Click the Open Queue button after selecting your HP printer.
  • When a new window appears, select the Printer tab.
  • In the drop-down menu, select Set as default.
  • Open the Print Queues and delete any pending or failed print jobs if these steps did not prevent your HP printer from going offline.
  • This procedure will be explained in detail in the next step.

Step 4. Clear The Failed Print Jobs from Queues 

A long list of corrupted print jobs on your Windows 10, 8, or 7 computers could be the reason why your printer continues to display an offline error. To get your printer back on the online, you should discharge the print lines. What you must do is as follows:

  • Select the “Start” button.
  • The word “command” should be typed into the search box.
  • In the results of the search, right-click the Command Prompt.
  • Choose “Run as an administrator.”
  • Enter “net stop spooler” and press Enter when the black window appears.
  • After that, press the Enter key while typing the command “del %systemroot%system32spoolprinters* /Q.”
  • Once more type “net start spooler.” Hit the Enter key.
  • Following the execution of these commands, the print queues on the window ought to be empty.
  • Simply type “exit” into the command window and hit Enter to exit the black screen.

Step 5. Turn Off and On the Print Spooler Services

An offline HP printer couldn’t be brought back online by deleting the pending print jobs?  Why HP printer offline even now? I get it you must be thinking this. Not to worry! It can be done by restarting the Print Spooler service. Take these actions.

  • To open the Run dialog box, Press the Windows + R keys.
  • Type “services. MSc” and hit Enter.
  • The window for services will open.
  • Further down the list. Find “Print Spooler”
  • Now, you have to do right-click on “Print Spooler” and Select “Stop” from the drop-down menu
  • Take a few seconds to wait.
  • To restart the Print Spooler services, right-click on “Print Spooler” once more and select “Start.”
  • In the end, to change the HP printer’s offline status to online, don’t forget to restart your computer and printer.

Step 6. Update Printer Drivers If Still, HP Printer Goes Offline

Offline printer problems might also be caused by outdated printer drivers. Update the printer drivers from the HP support page for the best results. Following are the procedures to follow.

  • Follow the steps like you did in previous steps, to open the Run dialogue box.
  • Enter “devmgmt.msc” into the search box.
  • The window for Device Manager will open.
  • Expand the Printers tab here.
  • Find the model number of your printer.
  • Select the option labeled “Update driver” by right-clicking over it.
  • Make sure the automatic update option is selected.
  • To finish the driver update, restart your computer.

Step 7. If an update did not resolve the offline state, reinstall the HP printer drivers.

Uninstall the printer follows from your Windows PC here. From that point forward, reinstall the HP printers since the starting.

  • Open the window labeled “Devices,” “Printers,” “Scanners,” and Other Devices.
  • Find the HP printer.
  • Select “Remove device” from the right-click menu.
  • Enter “cmd” into the Run dialog box by pressing Windows + R, then click OK.
  • It will open the Command Prompt window.
  • Press Enter after typing “printer ui/s /t2” at the command prompt.
  • The window for Print Server Properties will open.
  • Select “Remove drivers and package” by right-clicking on the icon of your printer in this window.
  • To finish the process, just follow the instructions.
  • To finish the driver update, restart your computer.

Fresh install HP printer to eliminate the offline issue

Go back to Devices and Printers and select Add a printer. Windows should now be able to detect your HP printer.

Continue following the on-screen reinstallation instructions by clicking over it.

Step 8. Fix Network Connection Errors To Deal With An Offline Error

The HP printer offline issue can be quickly resolved by rectifying issues with the network connection. Follow the on-screen instructions.

  • Go to the screen for setting up your HP printer.
  • Under the Settings menu, select the Networking tab.
  • Select the IP address from the drop-down menu.
  • Under the Manual Settings option, enter the IP address correctly.

The HP Printer Is Still Not Working. Contact Printing Professionals

So, those are a few quick offline repair options for HP printers that can be used by anyone to get their printer back online. Use the HP Print and Scan Doctor tool or keep the printer drivers up-to-date once you’ve reached parity. You should get in touch with the tech support staff if the offline status of the printer persists. You can get your printer back online with the help of our printer specialists, who are available seven days a week, twenty-four hours a day. Please get in touch with us right away.

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