How to Override HP Ink Cartridge Error?

Override HP Ink Cartridge Error
May 24, 2023 0 Comments

HP, the renowned technology company known for its versatile devices, including printers, is committed to providing users with the best possible experience. However, encountering with HP ink cartridge error can be frustrating. In this article, we will guide you on how to resolve HP ink cartridge issues effectively and provide tips to avoid them.

When HP Printer Won’t Recognize the New Ink

When your HP printer fails to recognize a new ink cartridge, it hinders your printing process. One common error message is “HP printer won’t recognize ink cartridge,” indicating that the printer is unable to detect the cartridge. This issue can occur due to various reasons, but using the non-genuine HP Printer ink cartridges is the most common reason.

Here are some reasons why HP printer cartridge errors may occur:

Presence of Protective Strips: Ensure that you have removed all the protective strips that come with the new cartridge. These strips include tape or plastic, are designed to protect the cartridge during shipment. Leaving them on can prevent the printer from recognizing the new cartridge.

Dirty or Damaged Metal Contacts: If the metal contacts inside your printer are dirty or damaged, communication between the printer and the new cartridge may be hindered. Ensure there is no dirt or damaged stuff that acts as a hindrance during contacts, and if there is any, clean it with a damp cloth.

Incompatible Ink Cartridge: Installing an unsuitable ink cartridge can result in an HP ink cartridge error. Refer to your printer’s user manual to verify compatibility and ensure the cartridge is inserted correctly in the right slot.

Software Update: Occasionally, an outdated software may trigger an ink cartridge issue. Ensure that your printer’s software is up-to-date to reduce compatibility problems.

Refill Error or Damaged Chips: HP printer refill cartridge error can occur when a refill ink cartridge is used, it can sometimes might get damaged that eventually leak, and harm the printer.

 Defective Ink Cartridge: Sometimes, the ink cartridge itself may be defective, possibly due to mishandling or the accumulation of dirt. Try removing and reinserting the cartridge multiple times to resolve this issue.

To override an HP ink cartridge error, follow these steps:

Reset Your Printer: Turn on your HP printer, open the cover, and remove the ink cartridge. Before installing it again, give it some time. Close the printer’s cover, turn it off, and wait before turning it back on to resume printing.

Clean Metal Contacts: Turn off your printer, open the covers, and carefully remove the ink cartridge. Check the metal contacts and use a fresh, dry towel to gently clean them. Once cleaned, properly reinsert the cartridge and turn on the printer. Print a test page to check if the issue has been resolved.

If the above steps do not fix the issue, try the following additional measures:

  • Open the printer doors after powering it on.
  • The ink cartridge should be gently taken out and put it away.
  • Insert the new cartridge after removing the old one.
  • Restart the printer, then look for any changes.

By following the above mentioned steps so far, you can fix the HP ink cartridge errors.

Use the HP Smart App to fix HP Printer Won’t Recognize New Ink Cartridge:

If the problem persists, you can try using the HP Smart App to fix the ink cartridge issue. Access the printer status page in the app, select “Printer with incompatible cartridges,” disconnect the printer’s wireless connection, and reconnect it to establish a new connection.

In some cases, if HP printer ink cartridge error persists even after attempting various troubleshooting steps, it may indicate a technical defect in the cartridge itself. In such situations, replacing the cartridge is the recommended solution to restore your printer’s efficiency.


Resolving HP ink cartridge errors requires a systematic approach. By following the steps outlined above and ensuring compatibility, cleanliness, and proper installation of the cartridges, you can overcome these issues and continue enjoying hassle-free printing with your HP printer.

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