How to Troubleshoot HP Tango Smart Home Printer?

May 26, 2023 0 Comments

Your HP Tango Smart printer is one of the most cutting-edge printers ever made by Hewlett-Packard, or HP. In point of fact, HP Print and Scan Doctor itself makes troubleshooting a breeze.

Voice Command: “Ok Google,” “Ask HP Printer to Print a Shopping List;”

You’re looking everywhere for the bolded statement! In point of fact, cloud printing and a two-way network connection are features of the HP Tango Printer. With the “Print Anywhere” capability on your HP printer, you may likewise give your printouts when not before it. In easy words, voice activation makes it possible to print anything from any location.

However, it goes without saying that smooth operation necessitates are trouble-free printing equipment. As a result, HP Print and Scan Doctor is necessary. It’s a free program that can actually fix your printer’s most difficult issues. In the following sections of this article, you will learn more about the various kinds of errors that can happen with your Tango printer, how to fix them, and the safety precautions to take when using your printer.

To fix problems with your HP Tango Smart Printer, use HP Scan Doctor and this troubleshooting guide.

HP Tango Printer Troubleshooting

We have created a list of potential issues and their fixes. Let’s proceed!

1. The “Out of Paper” error

You can avoid making one of the most common errors by using clean, unwrinkled, and unfolded papers. The problem usually shows up when you expect to receive printouts on old or damaged paper. When attempting to resolve the issue using HP Scan Doctor or printing, please remember these recommendations:

  • Make use of paper guides while adjusting the sheets in the input tray, use both hands at all times to ensure the best alignment.
  • The Chances of paper jamming is increased when papers are bent and paper guides are tightly packed with sheets.
  • It is best to avoid using used paper, moisture in the ink can cause the paper to stay together.
  • Always place papers in the input tray prior to printing.
  • If the “Out of Paper” error persists, your printer must be restarted. Your HP printer must be turned on before you can proceed with the steps below.
  • It is necessary to remove the power lead from the printer’s back.
  • Also, remove the chord from the power outlet. Give it some time.
  • After reconnecting the printing equipment, print a test page to confirm.

2. HP Tango Printer Offline

This section will be very helpful if your PC or laptop’s printer status is offline. Download HP Scan Doctor and the issues will be resolved. The following are the instructions for using this free tool:

  • Connect the internet to your computer.
  • Right now, go to HP Print and Scan Doctor and choose “Download” from the drop-down menu.
  • The HPPSdr.exe extension file will then begin to download from the bottom corner of your system. Click the file to open it.
  • At the point when another window shows up, click “Start” there.
  • In addition, you have to select your printer from the list; Click “Retry” if it cannot be identified.
  • You can also choose to use the printer updates and default printer settings by selecting “Yes” in the appropriate sections.
  • All issues with offline printers will be resolved by this. If the issue persists, try the following:
  • Manually set the default printer.
  • connecting to networks manually.

3. HP Tango Wireless Connection Errors

It’s possible that your Tango printer will be connected to a wireless network, but it won’t be able to print wirelessly. The error can be fixed in one of two ways: either by getting help with the HP Smart app or not. If neither of the two options can resolve the issue, use HP Scan Doctor.

With HP Smart App

  • After resetting your printer’s wireless settings here, you must reconnect to the network.
  • Press the wireless button on the back of your Tango Printer for 5 to 10 seconds when the blue light at its front starts to glow.
  • Select “Add A New Printer” after opening the HP Smart App on your tablet or smartphone today.
  • At this point, select the “HP Tango Printer” option and, if asked, enter the Wi-Fi password.
  • When you follow the on-screen instructions to set up your printer on the network, it will begin to connect to the wireless network.
  • The network setup is finished after you enter your HP login information.

Without HP Smart App

If HP Smart App isn’t working for you or you don’t have it, follow the steps below to solve your issue.

Press the wireless and power buttons simultaneously for five to ten seconds to activate the blue light on the Tango Printer’s front.

Now, on your Wi-Fi router, press and hold the WPS button for five to ten seconds until the light on the WPS button starts to flash, which indicates that the connection process has begun.

The wireless network will be set up at this point.

If you still have trouble logging into the network or maintaining a wireless network, use the HP Print and Scan Doctor tool. After accessing the website, you must run the extension file described earlier in the post and obtain the printer’s name. Click ‘Next’ then click “Fix Printing. The following screen displays the potential errors that HP Scan Doctor can correct if you follow the on-screen instructions.

4. HP Tango – Paper Jam

A paper jam can be caused by wrinkled or poorly formed paper used, as well as occasionally overloading. If “Paper Jam” appears in the HP Smart app, a diagnostic is required.

The majority of paper jams occur at the Input/Output Tray, which is located inside the access area for ink cartridges. To resolve the issue, remove the stuck paper from the problem area and select “Ok” in the HP Smart app. Now, the jamming issue will be fixed by the printer automatically. Now you are supposed to check input tray, in order to detect any foreign objects or unwanted paper, if you find something and remove them.

  • If the front blue light is lit, there is no need to continue troubleshooting. Check for paper jams in other possible locations, such as the cartridge access area, if the amber light continues to shine, or else launch the free HP Print and Scan Doctor program.
  • Before you get to the cartridge compartment, remind yourself to turn off the printer and unplug the power lead.
  • To fully open the top lid of the Tango printer, press the Ink Door button on its top.
  • Now locate the paper that is stuck inside and remove it.
  • Move the ink cartridges gently to remove any obstructions caused by foreign objects.
  • After that, close the lid and choose “Ok” from the HP Smart app notification.
  • If the problem is still present, reset your printer. Disconnect the power lead from the wall outlet and the printer’s back while it is still powered on. Reconnect everything after one minute, print the test page, and then wait another minute. Download HP Scan Doctor from the HP homepage if the issue persists.

5. HP Tango Printer Not Printing Black

Printouts may have appeared dull, faded, or damaged. All such printing flaws will be fixed in this section.

When printing, make sure to use the right kind of paper and the authentic HP ink cartridges that are recommended.

Never overload the input tray with paper; Instead, print on a maximum of 20 sheets of photo paper at a time and 40 sheets of A4 paper for normal printing.

  • Check the cartridges for ink levels and replace any that are low with new ones.
  • If you find prints that are streaked, faded, or missing, clean the ink cartridges.
  • Before launching the HP Smart app, ensure that the printer and smartphone are both connected to the same network.
  • On the smart app, select “Printer Settings” followed by “HP Tango Printer.”
  • Select “Print Quality Tools” from the “Tool” menu option after that.
  • The “Print Quality Diagnostic Report” will appear as an output after you click “Clean Printhead.”
  • Continue with the level 2 printhead cleaning if you are dissatisfied with the outcome; Otherwise, stop fixing problems.


Using this troubleshooting guide, you can resolve any issues with your HP Tango Smart Home Printers. One of the best tools to have on hand is HP Print and Scan Doctor, a free tool that can resolve any Tango printer issues. You can download it to your computer or laptop from

Because the Tango printer does not have a control panel like traditional printers do, the most practical way to instruct your printer to print, resolve any issues, get in touch with HP Support, and order ink cartridges is through the HP Smart app. Therefore, ensure that HP Scan Doctor and the HP Smart App are always installed on your phone or computer.

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